One person, one login
A seat belongs to an authenticated person. Shared credentials make responsibility difficult to review.
Account model · explained plainly
Understand what a seat means, how roles set boundaries, and why a customer record is different from an authenticated team member. This guide explains the approved baseline without inventing current account state.
The model at a glance
TaskPulse uses separate concepts so an owner can understand who can sign in, what that person may do, and which records describe the business relationship. That separation supports clearer decisions and more useful audit history.
A seat belongs to an authenticated person. Shared credentials make responsibility difficult to review.
A role and Access Profile describe permitted work after authentication exists. They do not create a login by themselves.
Customers, contacts, vendors, leads, and Workforce records can exist without becoming authenticated members.
Plan baseline
These are the same plan and seat rules used by Pricing. Enterprise remains custom, and the add-on rate is a baseline for future account-specific billing.
Core capability depth.
Additional seats use the $12/user/month baseline.
Advanced capability depth.
Additional seats use the $12/user/month baseline.
Full capability depth.
Additional seats use the $12/user/month baseline.
Enterprise capability depth.
Additional seats use the $12/user/month baseline.
Custom capability depth.
Additional seats use the $12/user/month baseline.
Illustrative planning example: $115 Professional plus 2 additional seats at $12 each equals $139 per month before any future account-specific billing terms.
The approved baseline includes a 14-day trial and fixed annual totals. Annual totals represent two months free compared with twelve monthly payments. Final inclusions, taxes, setup fees, and cancellation terms remain subject to confirmation.
Access vocabulary
Plans describe capability depth and a baseline number of authenticated seats.
The approved baseline includes a 14-day trial with monthly or annual billing options.
Annual billing uses each plan's fixed annual total, with two months free compared with twelve monthly payments. Taxes, setup fees, cancellation terms, and final inclusions remain subject to confirmation.
A plan change can change capability depth and the seat baseline attached to the plan.
Conceptually, an upgrade can add included seats and deeper capability access. A downgrade needs a review of people and capabilities first, so an owner is not surprised by a seat or permission change.
Seats measure authenticated people, while customers and contacts describe relationships.
A seat is one person with authenticated TaskPulse access and one accountable login.
One person should use one login. That keeps responsibility, account access, and future audit history attached to the right human.
A customer, contact, vendor, or lead is a relationship record. Saving an email does not turn that person into an authenticated member.
Relationship records can help a business remember who it serves or works with. They can exist without an internal account, workspace membership, role, or permission.
A verified Business Owner can send a tokenized invitation to a selected active Workspace. After managed sign-in and normal production identity setup, the invitee can explicitly accept when the Business, Workspace, plan, and seat checks pass. Pending invitations do not consume a seat.
A verified owner can choose an active Workspace, assign a Work Role, Access Profile, and Office scope, confirm a trusted included-seat allowance, and send a tokenized invitation privately. Pending invitations do not consume a seat. After managed sign-in and normal production identity setup, the invitee can explicitly accept when the Business, Workspace, plan, and seat checks pass. Full or unknown allowances block membership creation without a charge, and member offboarding is still a later workflow.
TaskPulse keeps billing identity and authorization concepts separate.
A role describes what someone does. A role does not create a login or consume a seat by itself.
A seat answers, “Can this person authenticate into the account?” A role answers, “What may this authenticated person see or do?” Both decisions should be explicit.
Workforce currently records responsibilities without creating account access.
The owner-managed Workforce directory can describe a person's work role, access profile, status, and assigned Office scopes. Current records do not create login accounts, invitations, workspace membership, billable seats, or authority grants.
Temporary Access is a bounded preview grant, not a permanent team seat.
Temporary Access is a time-bounded, owner-controlled grant. It expires or can be revoked, and it is not a permanent team account.
The current Temporary Preview foundation records an owner decision, a reason, a server-derived expiration, and lifecycle audit history. A grant can expire or be revoked, and the record remains available for review.
One person per login and explicit boundaries make account access easier to review.
Access should be attributable, scoped, time-bounded when needed, and reviewable later.
TaskPulse treats identity, Business ownership, Workspace membership, Workforce records, Temporary Access, roles, and capabilities as separate concepts. Separating them reduces accidental access and gives an owner a clearer account of why access exists.
Searchable FAQ
Search by plan, seat, role, customer, Workforce, Temporary Access, or security. Answers stay within the current foundation boundary.
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